Nakuru, Near Mau-Summit Interchange
totalinstitute@yahoo.com
Opening Hours : Monday to Friday - 8 Am to 5 Pm
Nakuru, Near Mau-Summit Interchangetotalinstitute@yahoo.comOpening Hours : Monday to Friday - 8 Am to 5 Pm
Total Technical & Vocational College is a government institution which was established under the TVET act 2013, Ministry of Education - State Department for Vocational and Technical Training (VTT). It had its first intake in September 2019 with a current student population of over 500. Total Technical is located at Kuresoi North Constituency, 1Km off Mau-Summit Interchange Along Nakuru-Eldoret Highway, Next to Pele Schools. Whether you are seeking skills for a first-time venture into the working world, or perhaps you need to upgrade your existing skills to keep up with today’s fast-pace world, we have a place for you at Total Technical & Vocational College(TotalTVC). Our Trainers are professional in their fields, experienced and able to offer you the degree of training necessary to reach your goals. Our staff is centered on technical education with a mind-set to pave the way to success for our students. See the Courses in Department section for more information on our courses and teaching professionals. As we endeavor to become a Global Center of Excellence in Building and Civil Engineering, Electrical Engineering, ICT and Business, Institutional Management and other Short Courses. We will ensure that you achieve your objectives. Your time here will pass quickly and our role will be to make it as productive and enriching as possible. It is our passion to produce highly productive graduates who are competent in their specializations.The Institution operates under the Education Act, TVET Act 2013 and offers curricular developed by Curriculum Development Assessment and Certification Council (CDACC), Kenya Institute of curriculum development (KICD), National Industrial Training Authority (NITA) among others.
At Total Technical & Vocational College we are commited to offering quality services to all our clients.
Motto: Technology for Development
Vision: Committed to be a top-rated college in provision of technical and vocational training in Kenya
Mission: To provide technical and vocational education through training and research that promotes creativity and innovativeness for technological advancement
Core Values:
Integrity
Professionalism
Innovativeness
Transparency and Accountability
Diversity and Inclusivity
Responsiveness
Teamwork and Collaboration
Respect for All
MINISTRY OF EDUCATION
STATE DEPARTMENT OF TECHNICAL AND VOCATIONAL TRAINING
TOTAL TECHNICAL AND VOCATIONAL COLLEGE
P.O BOX 4223-20100 |
Tel: 0741769520 |
Website: totaltvc.ac.ke |
Email: totalinstitute@yahoo.com
CITIZENS’ SERVICE DELIVERY CHARTER
S/No
Service/Good
Requirements to Obtain Service
Cost
Timeline
GENERAL SERVICE
1
Inquiries (Principal's Office)
Registration at the gate. Visit/Call Secretary's Desk
Free
Immediate
2
Response to phone calls (Landline or any other official line)
Phone call
Free
15 seconds
3
Response to enquiry by Walk-in Clients
Walk-in and make the enquiry
Free
1 minute
4
Response to correspondence
Written correspondence (letters)
Free
5 working days
5
Email and Social Media (Twitter, Facebook & YouTube)
-
Free
1 working day
6
Processing of Request for Information
Make a request for information
Free
21 days
ACADEMICS
7
Admission of New Students
Duly filled admission form
Free
1 day
8
Orientation & Induction of Students
New students
Free
Within 2 weeks
9
Registration of Continuing Students
Payment of specified fees
Free
1 day
10
Teaching
Duly registered student, Student's availability
Free
As per Academic Timetable
11
Notification for Collection of National Certificates
Receipt of National Certificate from KNEC/CDACC/NITA
Free
Within 2 weeks
12
Industrial Attachment Placement
Course requirement, Attachment fee
Free
At least 3 months before commencement
13
Computer and Driving Training
Payment of specified fees
Free
As per Academic Policy
STUDENT WELFARE
14
Guidance and Counseling
Client availability
Free
Immediate
15
Registration of Clubs & Societies
Application letter
Free
Within 2 weeks
EXAMINATIONS
16
Internal Examinations
Exam card
Free
1 day
17
Registration for External Examinations
Examination body requirements
Free
1 day
18
Issuance of Academic Transcripts
Meet certification and clearance requirements
Free
1 day
FINANCE / PROCUREMENT
19
Remittance of Statutory Deductions
As per legal requirements
Free
Within 1 month
20
Sale of Tender Documents
Payment of specified fees
Free
1 day
21
Processing of Tenders
Submit bids for goods and services
Free
90 days
22
Notification of Successful and Unsuccessful Bidders
Access e-Procurement Portal for notification
Free
1 working day
23
Public Participation in Policy Making
Familiarization with issues and active participation
Free
1 day
24
Payments for Goods and Services Received
LPO, Invoice, Certificate of Completion, Goods/Services Received
Free
60 days from receipt of invoice
25
Disposal of Obsolete Stores
Submission of bids
Free
60 days from advertisement
26
Issuance of Official Receipts
Evidence of payment
Free
Immediate
27
Recruitment of Staff
Make formal application based on the advert
Free
90 days
28
Registration of Suppliers
Duly filled application form, Company Profile, Certificate of Incorporation, Registration PIN Certificate, Valid Tax Compliance Certificate, Exemption Certificate (where applicable), Original Bank Statement, Certificate of Registration with relevant regulatory bodies, CR12 (Limited Company) or National ID (Sole Proprietorship)
Free
14 Working Days
CORPORATE SOCIAL RESPONSIBILITY
29
Use of Playing Fields
Request letter
Free
Upon Availability
HANDLING OF PUBLIC COMPLAINTS
30
Response to Public Complaints and Grievances
Make complaint
Free
1 working day
31
Resolution of Complaints
Make a verbal or written complaint
Free
14 working days
QUALITY SERVICE IS YOUR RIGHT
WIZARA YA ELIMUIDARA YA MAMLAKA YA UFUNDI NA MAFUNZOCHUO CHA UFUNDI CHA TOTAL
Sanduku la Posta: 4223-20100 |
Simu: 0741769520 |
Tovuti: totaltvc.ac.ke |
Barua Pepe: totalinstitute@yahoo.com
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MKATABA WA UTOAJI WA HUDUMA KWA WANANCHI |
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| NAMBARI | HUDUMA ILIYOTOLEWA | MAHITAJI | GHARAMA KWA MTUMIZI | KIPINDI |
|---|---|---|---|---|
| HUDUMA YA JUMLA | ||||
| 1 | Maulizo (Ofisi ya Mkuu wa shule) | Usajili mwangoni/langoni, Zuru/piga simu kwenye meza ya mhazili | Bure | Mara moja |
| 2 | Jibu kwa simu (simu za mezani au laini nyingine rasmi) | Piga simu | Bure | Sekunde kumi na tano |
| 3 | Majibu ya maswali kwa wateja wa kutembea | Ingia ndani na ufanye maulizo | Bure | Dakika moja |
| 4 | Majibu ya mawasiliano | Barua iliyoandikwa | Bure | Siku tano za kazi |
| 5 | Barua pepe na mitandao ya kijamii (Twitter, Facebook na YouTube) | - | Bure | Siku moja ya kazi |
| 6 | Usindikaji wa ombi la habari | Fanya ombi la habari | Bure | Siku ishirini na moja |
| AKADEMIA / TAALUMA | ||||
| 7 | Upokezi wa wanafunzi wapya | Fomu ya mapokezi iliyojazwa ipasavyo | Bure | Siku moja |
| 8 | Ufahamishaji na ujuzaji wa wanafunzi | Wanafunzi wapya | Bure | Wiki mbili |
| 9 | Usajili wa wanafunzi wanaoendelea | Malipo ya karo iliyoainishwa | Bure | Siku moja |
| 10 | Kufunza | Mwanafunzi aliyesajiliwa ipasavyo, Uwepo wa mwanafunzi | Bure | Kwa mujibu wa ratiba ya muda ya kitaaluma |
| 11 | Uonyo kwa ajili ya kuchukua vyeti vya kitaifa | Upokeaji wa vyeti vya kitaifa kutoka KNEC/KASNEB/CDACC/NITA | Bure | Wiki mbili |
| 12 | Usahalishaji wa kuweka kwenye kandeza nyanjani | Hitaji la kozi nyanjani, Ada ya kiambatisho | Bure | Angalau miezi mitatu kabla ya kuanza |
| 13 | Mafunzo ya Kompyuta na Udereva | Malipo ya karo iliyoainishwa | Bure | Kwa mujibu wa sera ya kitaaluma |
| MASLAHI YA WANAFUNZI | ||||
| 14 | Maelekezo na ushauri | Uwepo wa mteja | Bure | Mara moja |
| 15 | Usajili wa vyama na jamii | Barua ya maombi | Bure | Wiki mbili |
| MITIHANI | ||||
| 16 | Mitihani ya Ndani | Kadi ya mtihani | Bure | Siku moja |
| 17 | Usajili wa mitihani ya nje | Mahitaji ya jamii ya watahini | Bure | Siku moja |
| 18 | Utoaji wa manukuu ya kitaaluma | Afikia mahitaji ya uhakikisho pambizo | Bure | Siku moja |
| USIMAMIZI WA FEDHA / UNUNUZI | ||||
| 19 | Upeanaji wa mikataba | Kwa mujibu wa sheria hitajika | Bure | Mnamo mwezi mmoja |
| 20 | Uuzaji wa stakabadhi za zabuni | Malipo ya karo iliyoainishwa | Bure | Siku moja |
| 21 | Usindikaji wa zabuni | Peana zabuni za bidhaa na huduma | Bure | Siku tisini |
| 22 | Utoaji wa risiti za ofisi | Ushahidi wa malipo | Bure | Mara moja |
| 23 | Taarifa ya wazabuni waliofaulu na ambao hawajafaulu | Fikia tovuti ya ununuzi wa kielektroniki kwa arifa | Bure | Siku moja |
| 24 | Malipo ya huduma yaliyopokelewa | LPO / Ankara / Cheti cha kukamilika / bidhaa au huduma zilizopokelewa | Bure | Siku sitini kutoka tarehe ya kupokelewa kwa ankara |
| 25 | Utupaji wa vitu vya kizamani | Uwasilishaji wa zabuni | Bure | Siku sitini kutoka tarehe ya tangazo |
| 26 | Utoaji wa risiti rasmi | Ushahidi wa malipo | Bure | Mara moja |
| 27 | Uajiri wa wafanyakazi | Fanya ombi rasmi kulingana na tangazo | Bure | Siku tisini |
| 28 | Usajili wa msambazaji | Fomu ya maombi iliyojazwa ipasavyo, Wasifu wa kampuni, Cheti cha usajili, Cheti cha siri cha usajili, Uzingatiaji halali wa ushuru, Misamaha, Taarifa halisi ya benki, Nakala ya uthibitisho wa usajili wa miili husika ya udhibiti, CR12 au Kitambulisho cha umiliki wa pekee. | Bure | Siku kumi na nne za kazi |
| JUKUMU LA KIMAINGILIANO YA KAMPUNI | ||||
| 29 | Matumizi ya Nyanja za Uchezaji | Barua ya maombi | Bure | Zipatikanapo |
| KUSHUGHULIKIA MALALAMISHI YA UMMA | ||||
| 30 | Majibu ya malalamiko ya wananchi | Toa malalamiko | Bure | Siku moja |
| 31 | Utatuzi wa malalamiko | Fanya malalamiko ya mdomo au maandishi | Bure | Siku 14 za kazi |
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HUDUMA BORA NI HAKI YAKO
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The Institute helps you develop your personal and professional skills. The College can offer trainees a lot more than just academic learning. In addition to providing an opportunity to gain in-depth knowledge in a chosen field.
The Total Technical and Vocational College is a Public College located in Nakuru Town West Constituency, Nakuru County where it is located in Kuresoi North Constituency at Total/Mau-Summit Interchange, just along Eldoret- Nakuru Highway.
Total Technical and Vocational College offers CBET courses at Artisan, Craft and Diploma levels, plus a variety of short-courses in the part-time programmes. All the courses offered at Craft Certificate and Diploma levels incorporate Entrepreneurship Training, ICT and Industrial Attachment to prepare the trainees for formal and self-employment.
Students enrolled
Courses completed
People certified
Departments
Total Technical & Vocational College is a government institution which was established under the TVET act 2013, Ministry of Education - State Department for Vocational and Technical Training (VTT). It had its first intake in September 2019 with a current student population of over 500. Total Technical is located at Kuresoi North Constituency, 1Km off Mau-Summit Interchange Along Nakuru-Eldoret Highway, Next to Pele Schools.
A Building is where we live
Power is the driving force
Technology is the Destiny
Social is Development
